SHAREHOLDERSUPPORT

Serving our Shareholders with timely reporting and correspondence is essential to us. Our Shareholder site is designed to provide easy access to all the Bixby information you may seek. However, should you need assistance locating information, please let us know.

How can I access my individual shareholder account information?

You will need to create an account with our transfer agent, Equiniti.

  1. Go to https://equiniti.com/us/ast-access and click on Login in the top-right corner.
  2. Next, below Shareholder Central, click on Register – First-Time Users, and follow the instructions to create your unique identification number and password.
  3. Once registered and your unique ID and password are entered, your Account Information page will appear.
  4. If you are already registered, click Login below Shareholder Central, and enter your unique ID and password.
What do I need to do if I am a new shareholder?

New Shareholders should create an account with our transfer agent, Equiniti, to access account information and should submit a direct deposit form if they would like to receive their dividend via ACH in place of a mailed check.

What do I do with my original stock certificate?

Going forward certificates will no longer be in force and a book-entry, certificateless system will be utilized.

How do I update my contact information/mailing address or banking information?

Once you have created an account with our transfer agent, Equiniti, you can login and update your contact information or mailing address within Shareholder Central. From the main page, navigate to “Account Information” wherein you can update your address, email or phone.

To update your banking information, you will need to fill out the direct deposit form and send to Equiniti along with a voided check or bank account statement.

How do I get my dividends by direct deposit or by wire?

To receive your dividend via direct deposit, you will need to fill out the direct deposit form and send to Equiniti along with a voided check or bank statement.  The direct deposit form can be found on Equiniti website.

Unfortunately, we are unable to send dividends via wire.

What do I do if I lost my stock certificate(s)?

Going forward certificates will no longer be in force and a book-entry, certificateless system will be utilized. Therefore, there is no need for concern if your certificates are lost.

Will Equiniti have my historical account information?

Yes, all account information, including dividend information, is being transferred to Equiniti beginning with the 2022 calendar year.

How do I move forward with a shareholder transaction?

If you would like to transfer shares to someone else, if you would like to sell shares, transfer shares to children or beneficiaries upon death, or change the name/title of your account, please contact Debbie Heinze at dheinze@bixbyland.com or 949.336.7028

If you do not have access to the Shareholder Website, please contact shareholderinfo@bixbyland.com to help you get set up.

How do I get copies of previous years audited financial statements or Annual Reports?

Copies of prior financial statements and reports can be accessed in the Finance section of the Shareholder Website.

If you do not have access to the Shareholder Website, please contact shareholderinfo@bixbyland.com to help you get set up.

Is there a way to view materials or coverage from prior shareholder meetings?

Prior shareholder meetings and information can be accessed in the Home Page of Shareholder Website.

If you do not have access to the Shareholder Website, please contact shareholderinfo@bixbyland.com to help you get set up.

Where can I obtain IRS Form 1099 - DIV for dividends received during the year?

Once you have created an account with Equiniti you will be able to access information regarding your holdings on the Equiniti website including IRS form 1099-DIV. To create an Equiniti account:

  • Go to https://equiniti.com/us/ast-access and click on Login in the top-right corner.
  • Next, below Shareholder Central, click on Register – First-Time Users, and follow the instructions to create your unique identification number and password.
  • Once registered and your unique ID and password are entered, your Account Information page will appear.
  • If you are already registered, click Login below Shareholder Central, and enter your unique ID and password.
Is Bixby Capital Management on social media? If so, what platforms?

Bixby Capital Management can be found on Instagram and LinkedIn.

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FAQS

We have compiled answers to our most frequently asked questions to best support Shareholders. Should you require further support, please get in touch with Bixby directly at Shareholderinfo@bixbyland.com or 949-336-7000.

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